Strata Premier Downgrade Options: Complete Product Change Guide
Last updated March 04, 2026 • Annual fee: $95/yr • Issuer: Citi
The Strata Premier can be downgraded (product changed) to the Citi Double Cash ($0/yr annual fee). Points may not transfer — confirm with your issuer. Call 1-800-950-5114 to request the product change. No hard credit pull required.
These cards are confirmed product-change targets for the Strata Premier. Call 1-800-950-5114 to request the downgrade.
| Downgrade To | Annual Fee | Fee Savings | Keeps Points? | Hard Pull? | Action |
|---|---|---|---|---|---|
| Citi Double Cash | $0/yr | $95/yr savings | Confirm with issuer | No | View Card |
| Citi Custom Cash | $0/yr | $95/yr savings | Confirm with issuer | No | View Card |
Annual fee savings: $95/yr
Points preserved: Confirm with issuer before downgrading
How to do it: Call 1-800-950-5114, say "I'd like to product change my Strata Premier to the Citi Double Cash."
Before requesting a downgrade, always ask for a retention offer. Issuers often provide statement credits or bonus points to keep you on the card.
Script: "I'm considering downgrading my Strata Premier due to the annual fee. Are there any offers available to keep the card?"
- Best time: Within 30 days after your annual fee posts — most issuers will refund the fee.
- Grace period: Citi typically offers a 30–60 day window after the fee posts.
- Avoid downgrading: Right before a major trip (you'll lose travel insurance, lounge access, and other perks).
- Account age: Downgrading preserves your account history and credit line — better for your credit score than canceling.
- Timing for SUB: Wait at least 12 months from your last bonus on the same card family before downgrading, per some issuer rules.
Citi ThankYou points typically remain if you downgrade to another ThankYou-earning card. If you downgrade to a cash-back card, points may be forfeited. Confirm with Citi before proceeding.
If downgrading still costs too much in lost benefits, consider these alternatives that may better match your spending profile:
Can I downgrade the Strata Premier without a hard credit pull?
Yes. A product change (downgrade) within Citi does not trigger a hard credit pull. Your credit line and account history remain intact. Only applying for a brand-new card requires a hard pull.
Will I lose my points if I downgrade the Strata Premier?
Citi ThankYou points typically remain if you downgrade to another ThankYou-earning card. If you downgrade to a cash-back card, points may be forfeited. Confirm with Citi before proceeding.
How do I request a downgrade on the Strata Premier?
Call the number on the back of your card or 1-800-950-5114. Ask to 'product change' your Strata Premier to a lower-fee card. You do not need to cancel — simply request a product change to keep your account open.
When is the best time to downgrade the Strata Premier?
The best time is within 30 days of your annual fee posting. Citi will typically refund the annual fee if you downgrade within this window. Avoid downgrading just before a trip that would benefit from the card's premium travel perks.
What is the difference between downgrading and canceling the Strata Premier?
Downgrading (product change) keeps your account open with a lower-fee card. Your credit history, credit line, and — usually — your points are all preserved. Canceling closes the account entirely, which can hurt your credit score and may forfeit your points. Always downgrade rather than cancel.
Does the Citi Double Cash have any annual fee?
The Citi Double Cash has an annual fee of $0/yr. This is a no-annual-fee card — ideal for keeping your account open at no cost.